![]() If the total sale is $750 or more, obtain signature confirmation to confirm your customer received their order - the nominal expense is well worth it, plus it’s a PayPal requirement.You can use PayPal for shipping and tracking your products. Keep in mind that standard shipping receipts only show that an item was shipped, while online tracking services indicate where an item is every step of the way, including upon delivery. You can do this by using a shipping service that provides online tracking. Keeping customers up-to-date on their order’s progress is a simple way to show you’re engaged in their purchase. Think of it as a great opportunity to drum up excitement and create lasting relationships. The post-purchase phase can be just as critical in your quest to create loyal shoppers. ![]() How do I contact ShipStation for support?Ĭustomer support via online chat.The customer experience doesn’t stop once you process an order and ship the product. Once the secondary user has this permission they will be able to access the ShipStation platform when signed into the PayPal account with their information. When setting up a secondary user please ensure the user has "Access APIs and developer support site" selected. Yes, secondary users are able to use ShipStation to create shipping labels. (DFW), Houston (IAH), Atlanta (ATL) and Los Angeles (LAX).Ĭan a secondary user on my account create shipping labels through ShipStation? (JFK), Miami (MIA), Chicago (ORD), San Francisco (SFO), Las Vegas (LAS), Dallas Shipment before sending it to its final, international destination. ![]() International, or Priority Mail Express International as your service, you'llĪutomatically receive a Global Advantage Program label, which ships the parcel If you select First Class Mail International, Priority Mail This is because of the Global Advantage Program.Īfter August 6, 2019, are automatically enrolled in the GlobalĪdvantage Program. Notice that the resulting label has an unfamiliar domestic Ship To address. International order using your account in ShipStation, you may Why did ShipStation create a domestic label for an international order? Your customer will also receive an email with tracking details. Show as shipped and include the shipment details, like the tracking number. PayPal transaction, your PayPal account will be notified. How do my customers get notified of their shipment? Log in to your PayPal account to learn more about how to void a label and the refund policy. Type, you may cancel it from your Orders page in ShipStation within the required timeframe and get a refund to your PayPalĪccount. These presets allow you to calculate shipping costs quickly for items that youĬreate labels in bulk and the related questions, log in to your PayPal accountĬan I void a label that I purchased and receive a refund? You can save a packaging type, weight, dimensions, and options as a preset. Previous Multi-Order Shipping tool and helps you simplify the shipping process. Will I still receive discounted labels with USPS as I did with PayPal Shipping in the past?Ĭustomers to purchase discounted labels with USPS.īulk for multiple orders on the ShipStation platform. To use ShipStation through your PayPal account. You can pay for labels with PayPal balance or other available ShipStation, you'll need to connect your PayPal account and set up your billing How do I pay for shipping labels? Are there fees for using ShipStation?
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